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Zen IT CEO Alan McCullough has more than 15 years of experience
managing technology infrastructure and processes with a deep
expertise in the printing and graphic arts industries. From 2000
to 2004 he was systems analyst for Liaison Resources, L.P., an
Austin-based company providing technical support and staffing
services to the graphic arts and marketing industries. Alan supported
Macintosh and Windows systems for a wide variety of public and
private institutions, including AMD Design Center, TFA Leo Burnett,
and Austin Community College. Since 2004, he has served as network administrator and support
specialist for printing companies, architectural firms, law firms, retail establishments, and lots of other small businesses in the Central Texas area.
Alan has significant experience
in the electronic prepress
production environment, having
previously worked as digital and art team
leader for Ginny's Printing
and Copying, digital output
specialist for Insty Prints, desktop publishing specialist
for Polaris Print & Copy, and
advertising production manager
for Ran Ken, Inc. Alan received a Bachelor of Science in Radio/Television/Film
with honors from The University
of Texas at Austin. He is
a member of the Apple Consultants Network
and a Microsoft Certified
Professional. He formed Zen IT in 2004
to provide customers with
his unique brand of IT consulting.
He enjoys playing music with anyone who can play an instrument, and loves to spend time with his family out and about in the greater Austin area.
 
Zen IT Support Specialist Steven Lee has
been supporting, implementing, and managing computers systems for 16
years. He has installed and managed Microsoft IIS Servers, SQL
Servers, Cisco networks, and Windows workstations from Windows 3.11 to
Windows 7. He has implemented computer security for
production, testing and development servers; and managed
fault-tolerance, network load sharing, enterprise infrastructure
testing and scaling, backup and disaster recovery. Steven brings
Zen IT in-depth troubleshooting skills, complemented by his many years
of customer support. To relax, Steven throws pottery, paints with computer graphics software, and meditates.
Zen IT Support Specialist Daniel Becker comes from a network copier installation background, and has an Associate degree in Computer and Electronic Engineering from ITT Tech. He is at home with Windows or Mac, so he carries a MacBook Pro and games on an AMD processor. The newest Zen IT team member enjoys mountain biking and computer gaming, and live music.
Zen IT Support Specialist Karell Caldera works
with Zen IT via our partnership with Liaison Resources, LLP. His
experience supporting Windows systems is founded on his passion for
computer gaming. He currently supports Liaison Design Center enterprise
clients, so he's well versed with the complexities of integrating the
Macintosh platform in enterprise Windows environments. Karell enjoys
spending time with his family when he's not soldering new capacitors
onto a motherboard or sending virtual mechwarriors to their virtual
junkyards <game over>
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